Source – brinknews.com Call centers have been around since the 1960s, gaining mainstream attention when employees were seen wearing telephone headsets on televised NASA Mission Control Center events. Since then, customer service centers have been typically regarded as a necessary evil, where customers have encountered their fair share of unhelpful calls. Despite many companies’ attempts to Read More
Month: September 2017
Source – ibm.com We’ve had a very good run for the last 20 years or so with distributed systems development in the enterprise, but time has started to show some of the downsides of traditional development styles. First of all, distributed systems have grown enormous – it’s very common to see corporate websites for retailing or Read More
Source – pmlive.com Owing to their wide-ranging involvement across the business, medical affairs experts are already uniquely placed to help pharma engage with a variety of stakeholders to understand their needs and develop solutions. Capitalising on digital technologies that generate and analyse vast volumes of data can give medical affairs teams the edge in developing evidence-based Read More
Source – techcrunch.com Microsoft, just like many of its competitors, has gone all in on machine learning. That emphasis is on full display at the company’s Ignite conference this where, where the company today announced a number of new tools for developers who want to build new A.I. models and users who simply want to make use of these Read More
Source – forbes.com The Splunk platform is well-used by some of the biggest names in the industry when it comes to machine analytics. Today it announced that it is adding AI into the mix in its new release – Splunk IT Service Intelligence 3.0. The company already claims a 31.2% share of the IT operations analytics Read More
Source – teachermagazine.com.au Can computers think? What is intelligence? Can we build a robot that learns from its past experiences? These are some of the tricky questions Year 6 students have been tackling as they explore the role of robots and machine technology in society while learning to code. The exciting units of work for this Read More
Source – theurbandeveloper.com Runway’s algorithms determine what key property attributes best match customer profile attributes from purchasers. The algorithms then make two predictions: Which prospects are more likely than others to purchase a new home, lot, house and land package or apartment? What property types (with specific property attributes) are these prospects most inclined to purchase? Read More
Source – economictimes.indiatimes.com BENGALURU: Flipkart is working with Microsoft to deploy artificial intelligence and machine learning-based solutions that will making it easier to run future sales, the ecommerce company’s head of engineering told ET. Flipkart, which recently concluded its Big Billion Day sales, saw three-times more users and as much as 30 times its usual amount Read More
Source – campdenfb.com The county of Wiltshire in the United Kingdom might seem like an unlikely setting for one of the world’s most advanced artificial intelligence (AI) laboratories. It is best-known for its Neolithic monuments and iconic stone circles, most famously Stonehenge, but beneath its prehistoric landscape the future is unfolding. At family-run technology design firm Read More
Source – governmentcomputing.com Data Science Accelerator programme offers chance to experiment with different data science techniques and open source software A key data science joint initiative between the Office for National Statistics (ONS), the Government Digital Service (GDS) and the Government Office for Science and Civil Service analytical professions is approaching a closing date for applicants. The Data Read More
Source – telegraph.co.uk Microsoft is setting up a new healthcare department at its Cambridge research facility, as part of plans to use its artificial intelligence software to enter the health market. The computer giant has created the division as part of its commitment to “transform healthcare” using technologies such as machine learning and cloud computing. Its Read More
Source – fin24.com Johannesburg – Medicine will look and be practised differently in the future. Already, digital health and, in particular, artificial intelligence are changing doctors’ jobs. In the not-too-distant future, patients will be at the centre of the healthcare system, with care and management delivered on a “platform”, rather than face to face. Digitisation in Read More
Source – formtek.com Deep Learning is quickly becoming a key component in the tool bag for Data Scientists. Deep Learning is a kind of Machine Learning that is being applied to applications like fraud detection, prodcut demand prediction, quality assurance, and predictive and prescriptive maintenance. Alexander Linden, research vice president at Gartner, said that “deep learning is Read More
Source – pipelinepub.com Data is big business. As the saying goes, information is power, and this has never been truer than with traditionally hardware-focused companies shifting toward a software-based model. This digital transformation is happening across the board and is causing enterprises around the world to scramble in efforts to better grasp what’s happening on their Read More
Source – venturebeat.com Emotional intelligence (EQ) — the ability to pick up on what other people are feeling or thinking, primarily using body language and tone of voice — is a difficult endeavor, even for some humans. When a human misreads their fellow human, they could lose a friendship, a relationship, a job. Stakes are even Read More
Source – scientificamerican.com Every day we read of some new area where artificial intelligence has matched or exceeded the proficiency of human experts on some well-defined task. Beyond the well-publicized successes of go- and poker-playing AI agents, machines have shown superiority in complex real-world tasks like interpreting x-ray images and assessing the cancer risk of dermatological lesions. Read More
Source – venturebeat.com There is an old saying that speaks to the current state of AI: “To someone holding a hammer, everything looks like a nail.” As companies, governments, and organizations scramble to be in the vanguard of this new generation of artificial intelligence, they are trying their best to persuade everyone that all of our human shortcomings Read More
Source – techzone360.com Artificial intelligence (AI) is one of the most talked about and debated topics of conversation happening today. It is touching every industry – from consumer to automotive to financial to healthcare – and its capabilities only seem to be growing. According to Elon Musk and Stephen Hawking, we are witnessing an “intelligence explosion,” Read More
Source – informationweek.com IT professional Rich Casselberry experimented with deep learning using online tools and came away with interesting results. One of the great things about my job is that I get to work with emerging technology, while it’s still emerging. The emerging tech topic I want to dive into today is deep learning. Everyone’s talking Read More
Source – techtarget.com Cloud services have transformed IT infrastructure, but the most recent trends in cloud computing signal a more fundamental shift that’s reshaping jobs. Newer cloud services and application design principals — such as microservices, serverless computing and function as a service — have important implications for both IT operations staff and developers. However, understanding Read More
Source – huffingtonpost.com Artificial intelligence (AI) may seem like the newest and hottest trend coming out of Silicon Valley, but this type of technology has actually been around for quite a while. The first work done in this area dates back to the 1950s. The early work done on AI focused on translation. Throughout the cold Read More
Source – infoworld.com A few weeks ago, Nginx released its multilanguage microservices-friendly app server, but without Java support at launch. Now IBM has a beta build of its own microservices-friendly app server for Java applications: the open source Open Liberty, which implements IBM’s version of Java EE and MicroProfile microservices implementation. Open Liberty will provide a runtime supporting Java microservices Read More
Source – informationweek.com Three industry leaders took the stage at SAS Analytics Experience and provided broad perspectives on how far we’ve come in analytics over the last 10 years and where we are today. A decade ago the iPhone was a new device and there wasn’t an app for much of anything. Competing on analytics was Read More
Source – arstechnica.com Machine learning (ML) based data analytics is rewriting the rules for how enterprises handle data. Research into machine learning and analytics is already yielding success in turning vast amounts of data—shaped with the help of data scientists—into analytical rules that can spot things that would escape human analysis in the past—whether it be Read More
Source – td.org Sales professionals have undoubtedly sat through many annual sales kick-off meetings, product launch training sessions, and classroom lectures wondering what they were trying to achieve. However, managers hope these events will impart the knowledge and skills of top-performing sales reps to less-experienced peers. They’re also trying to hone important skills like storytelling, customizing Read More
Source – qz.com This is the third in The Vanishing University, a four-part series exploring the tech-driven future of higher education in America. Here are parts oneand two. Jill Watson is the best damn teaching assistant you could ever want. She fields hundreds of questions at a time from frantic 19-year-olds, always answering them in full and at record Read More
Source – forbes.com It’s happened. Arrests have been made thanks to the evidence collected from connected digital devices such as the Amazon dot and a Fitbit. This is just the tip of the transformation that law enforcement will experience because of the Internet of Things (IoT), artificial intelligence and robots. There are certainly benefits to applying this new Read More
Source – engineering.com Talk of automation in manufacturing tends to focus on industrial robots, for obvious reasons. The robotics market is growing at an unprecedented pace and vague worries about job loss due to automation—however misguided—often take shape in visions of robots replacing individual workers on production lines. However, there’s a much less tangible form of automation that’s poised Read More
Source – fastcodesign.com Remember how just five years ago it seemed like 3D printing was going to take over the world? How it seemed like we’d have 3D-printed cars that we’d be parking in our 3D-printed houses? Things didn’t seem to work outso much. But even while the hype died, companies have been steadily working on Read More
Source – cosmosmagazine.com Radio astronomy is undergoing a major boost, with new technology gathering data on objects in our universe faster than astronomers can analyse. But once that data is scrutinised it could lead to some amazing new discoveries, as I explain in my review of the state of radio astronomy, published today in Nature Astronomy. Over Read More