Source:-siliconangle Amazon Web Services Inc. today debuted a suite of Contact Center Intelligence services that customers can use to add more intelligence to their contact center operations. AWS CCI is a combination of services that enables companies to bring machine learning capabilities including text-to-speech, language comprehension, translation, enterprise search, business intelligence and chatbots to their Read More
Category: Amazon Lex
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Source:-.kmworld AWS has announced Contact Center Intelligence (CCI) solutions—a combination of services powered by AWS’s machine learning technology to help enterprises add ML-based intelligence to their contact centers. AWS CCI solutions let organizations leverage machine learning functionality such as text-to-speech, translation, enterprise search, chatbots, business intelligence, and language comprehension in their current contact center environments. Read More
Source:-opusresearch A very short release note issued in July 2020 marked a quiet end to Salesforce’s Einstein Voice Assistant. The end-of-life notice, effective as of July 10, applied to the mobile app for iOS and Android-based smartphones, as well as the “Setup for this feature in Lightning Experience.” The Einstein Voice Assistant was introduced with Read More
Source: mashable.com As we prepare to turn the calendar from one decade to the next, Big Tech looms larger than ever. And that’s not necessarily a good thing. The first names that leapt to mind were all tech leaders. And looking through the replies, I was hardly alone. So my next question was, naturally, which Read More
Source: newkerala.com Livongo Members can now connect their smartwatches to the Livongo mobile app to receive real-time Livongo notifications on the surface of their choice enabling Livongo to provide more timely and relevant information to Members and their care teams. Smartwatches are one of the fastest growing new technologies today and it is estimated that Read More
Source:- nbonews.com Ctc Llc increased its stake in Amazon Com Inc (AMZN) by 4068.92% based on its latest 2019Q1 regulatory filing with the SEC. Ctc Llc bought 215,897 shares as the company’s stock rose 14.09% with the market. The institutional investor held 221,203 shares of the consumer services company at the end of 2019Q1, valued at Read More