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AWS announces AI tools to assist contact center workflows
Source:-siliconangle Amazon Web Services Inc. today debuted a suite of Contact Center Intelligence services that customers can use to add more intelligence to their contact center operations. Read More
Amazon Web Services announces AWS Contact Center Intelligence solutions
Source:-.kmworld AWS has announced Contact Center Intelligence (CCI) solutions—a combination of services powered by AWS’s machine learning technology to help enterprises add ML-based intelligence to their contact Read More
Salesforce Shuts down Einstein Voice Assistant; Confirms Strong Links to Amazon Connect
Source:-opusresearch A very short release note issued in July 2020 marked a quiet end to Salesforce’s Einstein Voice Assistant. The end-of-life notice, effective as of July 10, Read More
3 tech leaders most likely to become supervillains
Source: mashable.com As we prepare to turn the calendar from one decade to the next, Big Tech looms larger than ever. And that’s not necessarily a good Read More
Livongo Integrates with Leading Smartwatches; Delivers Personalized Health Insights to People with Chronic Conditions
Source: newkerala.com Livongo Members can now connect their smartwatches to the Livongo mobile app to receive real-time Livongo notifications on the surface of their choice enabling Livongo Read More
Ballentine Partners Decreased Its Automatic Data Processing In (ADP) Holding as Valuation Rose; Ctc Has Upped Its Amazon Com (AMZN) Stake by $384.30 Million; Stock Price Rose
Source:- nbonews.com Ctc Llc increased its stake in Amazon Com Inc (AMZN) by 4068.92% based on its latest 2019Q1 regulatory filing with the SEC. Ctc Llc bought 215,897 Read More