Domino’s, Datatron partnership amps up AI, machine learning forecasting

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Domino’s is using AI ModelOps provider, Datatron, and its platform to improve the pizza company’s AI and machine learning capabilities, according to a press release.

The platform will allow Domino’s to automate and standardize the function of its AI models with a goal of improving in-store operations, finding untapped revenue opportunities and enhancing the customer experience.

“Machine learning models can provide significant value to an organization in several business applications, but without a solid ML operations pipeline, that value cannot be truly realized,” Zack Fragoso, Domino’s manager, data science and AI, said in the release.

“We use Datatron as our enterprise MLOps and governance platform for mission-critical projects.”

Datatron said Domino’s leadership was eager to have the ability to monitor models in real-time and understand how predictions were changing over time. Domino’s wanted to be able to refresh their models with new data as situational and operational truths changed over time. They also wanted to minimize the time required by their data science resources as new models were being rolled out, according to the release.

With the platform Domino’s can monitor and update models and create a birds-eye, multi-level view of key metrics to monitor how their models perform in production.

The Ann Arbor, Michigan-based pizza empire has used the product to:

  • Improve labor scheduling by forecasting the in-store labor required to meet service goals.
  • Streamline vehicle routing by creating efficient routes for drivers.
  • Refine identifying the locations for building new stores.

“Technologies like ML [machine learning] and deep learning are becoming critically important for organizations looking to increase revenue and their competitive advantage. However, models must be carefully managed and appropriately governed to deliver their true value,” Datatron CEO Harish Doddi said in the release. “We are thrilled to assist Domino’s with their growth and to help the world leader in pizza delivery operationalize and govern their AI/ML models to achieve strategic business objectives, all without burdening their engineering and data science teams.”

Datatron is based in San Francisco. Domino’s has more than 17,200 stores worldwide.

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