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Source: gritdaily.com Artificial Intelligence is redefining how we look at technology and use it, especially the mobile app industry. A lot of people have used this technology to improve the engagement level within the app, and increase the conversion rate for the business. We don’t have an Iron Man-like mobile app as of now but, Read More
Source: searchcustomerexperience.techtarget.com Meena, Google’s latest AI chatbot built on neural networks, is a technological leap forward toward human conversation, analysts said. While Meena has potential to improve web and call center customer service by taking on more complicated tasks than current chatbots, the rip-and-replace may be painful because the bot potentially will require more — Read More
Source: news18.com With technology prevailing in nearly every single area of life, we often end up making conversations with artificially intelligent algorithms through our day. Think of when you asked Siri to identify a song for you, or Alexa to translate a particularly difficult Hindi word, or even the Google Assistant to read out a Read More
Source – livemint.com New Delhi: Changing customer expectations, falling customer satisfaction, and the promise of lower operating costs are among the major reasons why companies are increasingly adopting artificial intelligence (AI)-powered chatbots for use as virtual agents or assistants. The banking, financial services and insurance (BFSI) sector is clearly taking the lead in India. Consider the case Read More
