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Source: economictimes.indiatimes.com BENGALURU: Indian IT services providers Tata Consultancy Services (TCS), Infosysand Wipro are betting on artificial intelligence(AI) platforms to improve delivery of solutions and drive faster growth from clients. These companies are also looking to offer the AI platforms, embedded as part of solutions until now, separately to clients. Among the three competing platforms — TCS Ignio, Infosys Read More
Source – yourstory.com Every single day, millions of dollars are being spent in call centres simply to answer repeated questions, thousands of times over and over again. Let us see how AI is going to affect IT service management. In this age of artificial intelligence, managers at all levels need to accept that a significant chunk Read More
