Source:-siliconangle Amazon Web Services Inc. today debuted a suite of Contact Center Intelligence services that customers can use to add more intelligence to their contact center operations. AWS CCI is a combination of services that enables companies to bring machine learning capabilities including text-to-speech, language comprehension, translation, enterprise search, business intelligence and chatbots to their Read More
Tag: telecommunications
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Source: helpnetsecurity.com Instead of relying on customers to protect their vulnerable smart home devices from being used in cyberattacks, Ben-Gurion University of the Negev (BGU) and National University of Singapore (NUS) researchers have developed a new method that enables telecommunications and internet service providers to monitor these devices. According to their new study, the ability Read More