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AWS announces AI tools to assist contact center workflows
Source:-siliconangle Amazon Web Services Inc. today debuted a suite of Contact Center Intelligence services that customers can use to add more intelligence to their contact center operations. Read More
New defense method enables telecoms, ISPs to protect consumer IoT devices
Source: helpnetsecurity.com Instead of relying on customers to protect their vulnerable smart home devices from being used in cyberattacks, Ben-Gurion University of the Negev (BGU) and National Read More